UTILITY BILL PAYMENT OPTIONS

Check or Money Order

  • Drop off your payments in the drop box at the Venice or Sarasota drop box locations, with your Sarasota County Public Utilities account number clearly written on your payment.
  • Pay in person at 1001 Sarasota Center Blvd., Sarasota. You may walk in to pay your bill using credit cards, checks, or money orders during business hours.
  • Mail your payment to Utility Payment, P.O. Box 31320, Tampa, FL 33631-3320. Make sure your Sarasota County Public Utilities account number is clearly written on your payment.

Credit/Debit Card

There are several ways to pay with a debit/credit card. You can pay by phone, online or by setting up a debit/credit card autopay account. 

  • Online: To make a payment online, visit the Paymentus page and choose your method of payment here.
  • By phone: Call 941-861-6790 (941-861-6734 for Spanish), option 1 to use our automated system.
  • Autopay: Set up a debit/credit card autopay account in Paymentus here.

NEW ACCOUNTS: Paying your Sarasota County utility bill has never been easier.

UTILITY LOAN PAYMENT OPTIONS

Sarasota County Public Utilities loan customers can now pay their loans using a debit or credit card through Paymentus, a more secure system that is ADA compliant and offers an extra level of security for customers wishing to pay online.

  • Online: Loan Payment Portal (Your loan account and information will remain the same, however the payment page will look slightly different.)
  • By Phone: Call 941-861-6790 (941-861-6734 for Spanish), option 5 to use our automated system.
  • By Check: Address your loan payment (with the account number) to:

If you have your statement, send your payment to:
Sarasota County Public Utility
P.O. Box 31320
Tampa, FL 33631-3320

 If you do not have your statement, send your payment to:
Sarasota County Public Utility (S.C.P.U)
Customer Service Office
P.O. Box 2553
Sarasota, FL 34230-2553

For questions, contact the Customer Service line at 941-861-6790 or 941-861-6734 (Spanish).

NEW WATER/WASTEWATER SERVICE

If you are new to Sarasota County and have just purchased or leased a home, or you have moved to a new location, you will need to activate water and sewer service. 

Please note:

  • Monday through Thursday - Fully completed applications with all required documents received BEFORE 12pm will be processed and water turned on that day. Applications received AFTER 12pm will be processed and turned on the following business day.
  • Friday - Fully completed applications with all required documents received after 4pm will be processed and turned on the following business day.
  • Incomplete applications or missing documentation may/will result in delay of setting up account.
  • We are closed on weekends and all major holidays.

Please call the Utility Customer Service Office at 941-861-6790 or 941-861-6734 (Spanish).

To start new service, the following documents are required with this application:

  • If you are the owner of the property, proof of ownership is required to set up new service.
  • If you are renting the property, a copy of the signed lease or email from the owner or property management company will be required to start new service.
    • Attach a copy of the signed lease before submitting the application.

     

    TO START A NEW SERVICE ONLINE: Apply to set up an account for new service. Proof of property ownership (i.e., deed, title, certificate of sale, settlement statement) or a signed tenant/landlord lease agreement is required to set up service

    FOR UTILITY PERMITTING SERVICE ONLINE: Apply for a utility permit. Call 941-861-6767.

SECURITY DEPOSIT

A security deposit is required to establish a new account with the department; however, the deposit may be waived subject to an identity check and various other requirements.

  • The deposit is not negotiable or transferable between individuals.
  • Deposits are credited on the account after 24 months of on-time consecutive payments along with accrued interest at a rate approved by the Board of County Commissioners.
  • The Department reserves the right to require a new deposit, increase a deposit amount due to an unsatisfactory payment either by the customer or the location history or require a cash deposit in advance.

ABOUT OUR SERVICES

Sarasota County has approximately 97,500 water connections, 85,000 wastewater connections and 4,000 reuse connections. Our water services include:

  • Wells along University Parkway (six wells mixed with Manatee County water);  
  • Wells on the T. Mabry Carlton Jr. Reserve (including our treatment plant that uses electrodialysis reversal processing);
  • Venice Gardens well fields (including our treatment plant that uses reverse osmosis processing); and
  • Purchased water from Manatee County and Peace River/Manatee Regional Water Supply Authority.

 

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